Overview
Scaleway is a French cloud provider, and Transactional Email (TEM) is its managed sending service. You send through a REST API or the SMTP relay, with SPF, DKIM and DMARC setup, reputation scores, reports and alerts, and metrics in Scaleway's Cockpit observability tool. The service runs only in the fr-par (Paris) region, which is the point for teams that want email data kept by a European provider.
The Essential plan has no subscription: the first 300 emails each month are free, then €0.25 per 1,000. It allows five domains and one webhook per domain. Scale costs €80 a month for 100,000 emails (then €0.20 per 1,000) and adds unlimited domains and webhooks, a managed dedicated IP, manual blocklist control and a 99.9% SLA.
New accounts start with a quota of 10,000 emails a month, 10 recipients per email and a 2 MB size limit through the API (50 MB through SMTP). Support raises quotas case by case once your payment method and identity are validated. Its product and pricing pages describe sending only.
Pricing and plans
Free tier
300 emails a month per organization on the Essential plan, then pay as you go
At the limit Bills overage Emails past 300 a month are billed pay-as-you-go.
| Plan | Price | What you get |
|---|---|---|
| Essential | €0.25 per 1,000 | 300 emails free, no subscription, 5 domains, 1 webhook per domain |
| Scale | €80/mo | 100,000 emails, then €0.20/1,000, unlimited domains and webhooks, managed dedicated IP, 99.9% SLA |
What it does
- API and SMTP relay
- REST API and SMTP relay, with integrations for Symfony, Zapier and CMSs such as WordPress and PrestaShop.
- EU hosting
- Runs only in Scaleway's Paris (fr-par) region.
- Managed dedicated IP
- Included on Scale, managed by Scaleway including blocklist handling.
- Reputation score
- Per-domain reputation and deliverability score in the console.
- Cockpit metrics
- Email metrics available in Scaleway's observability product, plus weekly reports.
- Webhooks
- One per domain on Essential, unlimited on Scale.
Strengths and limitations
Strengths
- €0.25 per 1,000 emails with no monthly fee
- Data stays with a French provider in Paris
- Managed dedicated IP and SLA at €80/mo
- Fits naturally if you already host on Scaleway
Limitations
- Only 300 free emails a month
- New accounts are limited to 10,000 emails a month until support raises the quota
- Available only in the Paris region
- Inbound email is not offered on its product or pricing pages
- API messages limited to 2 MB including attachments
Who it suits
Good for
- EU companies with data-sovereignty requirements
- Projects already running on Scaleway
- Low-volume apps that want pay-per-use pricing
Look elsewhere if
- Apps that need inbound email processing
- Senders who need a large free tier
Alternatives to Scaleway Transactional Email (TEM)
| Tool | From | Free option | Stages |
|---|---|---|---|
| Lettermint Transactional and broadcast email API | €10/mo | Free tier | |
| Mailjet Email API, SMTP relay and campaign editor | $9/mo | Free tier | |
| SMTP2GO SMTP relay and email API | $10/mo | Free tier | |
| Resend Email API for developers | $20/mo | Free tier | |
| Mailgun Email API and SMTP relay | $15/mo | Free tier | |
| Zoho ZeptoMail Transactional email API and SMTP relay | Usage-based |
Questions
How much does Scaleway TEM cost?
The Essential plan is free for 300 emails a month, then €0.25 per 1,000. The Scale plan is €80 a month for 100,000 emails.
Where does Scaleway TEM run?
Only in Scaleway's Paris (fr-par) region.
Does Scaleway TEM have a sending limit?
New accounts default to 10,000 emails a month; Scaleway support can raise it after validating payment and identity.
Does Scaleway TEM offer a dedicated IP?
Yes, a managed dedicated IP is included on the Scale plan.
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