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Usage-based billing platform

Orb

Usage-based billing engine for high-volume SaaS and AI companies, with SQL-defined metrics, real-time ingestion and price-migration tools, sold only by quote.

Visit withorb.com ↗ Alternatives Paid
Orb homepage
§1

Overview

Orb is a billing platform built for usage-based and hybrid pricing. It ingests events through an API or S3 at volumes it cites as 250,000+ events per second, lets you define billable metrics in SQL, and combines usage, fixed fees and seats in one plan.

Orb Invoicing handles invoice delivery, payment collection and dunning; threshold billing can invoice a customer once they reach a set spend to limit non-payment risk. Versions and migrations let you move many subscriptions to new prices while keeping legacy plans.

All three tiers (Core, Advanced, Enterprise) are sold by quote. Advanced adds warehouse sync, Salesforce and NetSuite, and parent-child customer billing; Enterprise adds SLAs. Customers named on the site include Stytch and LaunchDarkly.

Because pricing is custom, Orb fits companies that already know their billing is complex enough to justify a dedicated platform. Tax is handled through integrations with Avalara, Anrok, Numeral, Sphere, Stripe Tax or TaxJar.

§2

Pricing and plans

Plan Price What you get
Core Custom Real-time ingestion, alerts, hybrid and usage billing, Orb Invoicing, tax integrations
Advanced Custom Data warehouse sync, Salesforce and NetSuite, customer hierarchy, premium support
Enterprise Custom Enterprise SLAs in the MSA and dedicated support

Orb publishes no prices; every tier is 'Custom pricing' via sales. Payment processing happens in your processor (for example Stripe), and tax through integrations with Avalara, Anrok, Numeral, Sphere, Stripe Tax or TaxJar.

Source: www.withorb.com/pricing · prices as published, excluding tax.

§3

What it does

Custom SQL metrics
Define any billable metric with SQL over raw events.
High-volume ingestion
API and S3 ingestion at 250K+ events per second, with hosted rollups.
Price migrations
Mass-migrate subscriptions to new pricing and manage legacy plans.
Threshold billing
Invoice automatically when a customer reaches a dollar threshold.
Integrations
Stripe, QuickBooks, NetSuite, Salesforce, tax engines and data warehouses such as Snowflake.
§4

Strengths and limitations

Strengths

  • Flexible metric definitions in SQL
  • Built for very high event volumes
  • Strong tooling for changing prices safely
  • Finance and CRM integrations for sales-led companies

Limitations

  • No published pricing; every tier needs a sales call
  • Not aimed at hobby or early-stage projects
  • Not a payment processor or merchant of record
§5

Who it suits

Good for

  • AI and API companies with complex usage pricing
  • Infrastructure SaaS mixing commits, seats and usage
  • Finance teams needing NetSuite and warehouse sync

Look elsewhere if

  • Early startups wanting self-serve pricing (see Stripe Billing, Autumn, Lago)
  • Simple flat subscriptions
§6

Alternatives to Orb

Tool From Free option Stages
FastSpring Merchant of record for software
— Paid
Paddle Merchant of record for software
Usage-based Paid
Chargebee Subscription and usage billing
Usage-based Paid
Adyen Enterprise payment platform (acquirer)
Usage-based Paid
Checkout.com Enterprise payment processor
— Paid
PayPal Braintree Payment processor (gateway and merchant account)
Usage-based Paid

All payments and billing →

§7

Questions

How much does Orb cost?

Orb does not publish prices; Core, Advanced and Enterprise are all custom-priced by sales.

Does Orb replace Stripe?

No. Orb computes usage and invoices and integrates with processors such as Stripe for payment.

Can Orb handle usage-based pricing for AI products?

Yes. It is designed for tokens, credits and per-action pricing with real-time ingestion and alerts.

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