Overview
New Relic offers APM with distributed tracing, infrastructure monitoring, log management, browser and mobile monitoring, synthetic checks, error tracking, serverless and AI/LLM monitoring in a single platform with 780+ integrations. Data is queried with NRQL, its SQL-like language.
It does not charge per host. The bill has two parts: data ingested beyond a free 100 GB a month ($0.40/GB) and user seats. Basic users, who can view dashboards and alerts, are free; full platform users cost $10 for the first and $99 for each additional user on Standard (up to five), or $349 each on Pro with an annual commitment.
For a solo developer the free tier is one of the most generous in the category: one full user, 100 GB a month and all capabilities. The catch is that hitting 100 GB stops ingestion and platform access until you add a card or the month resets. For larger teams the per-seat cost of full users drives the bill, so decide who needs full access.
Pricing and plans
Free tier · no card
100 GB of data ingest a month, one full platform user, unlimited basic users, all 50+ capabilities, at least 8 days retention and 500 synthetic checks. Ingest stops at 100 GB until upgrade or next month.
At the limit Stops at the limit Ingest and platform access stop at 100 GB until you upgrade or the month resets; nothing is charged.
| Plan | Price | What you get |
|---|---|---|
| Free | $0 | 100 GB ingest, 1 full platform user, unlimited basic users |
| Standard | $10 first full user, $99 each additional | Up to 5 full platform users, core users $49, $0.40/GB beyond 100 GB, SAML SSO |
| Pro | $349/full user/mo (annual), $418.80 monthly | Unlimited full users, 2-hour critical support SLA, Data Plus eligible, optional compute pricing |
| Enterprise | Custom | FedRAMP Moderate and HIPAA eligibility with Data Plus, 1-hour critical SLA |
What it does
- APM and distributed tracing
- Agents and OpenTelemetry support for major languages, with transaction traces and service maps.
- Infrastructure and Kubernetes
- Host, container and cloud monitoring with no per-host charge.
- Log management
- Logs in context with traces; known credit card and SSN patterns are masked by default.
- Browser, mobile and synthetics
- Real user monitoring, session replay and synthetic checks; 500 checks a month are free.
- Errors inbox
- Error tracking across APM, browser and mobile in one place.
- NRQL
- SQL-like query language for dashboards and alerts across all data.
Strengths and limitations
Strengths
- 100 GB of free ingest a month with one full user and all capabilities.
- No per-host pricing, so autoscaling infrastructure does not raise the bill by itself.
- Unlimited free basic users for people who only view dashboards.
- Covers APM, infrastructure, logs, frontend and synthetics in one tool.
Limitations
- On the free tier, ingest and access stop once 100 GB is exceeded in a month.
- Standard is capped at 5 full platform users; Pro costs $349 per full user a month on annual commitment.
- HIPAA and FedRAMP eligibility need Enterprise with Data Plus.
- EU data center and extended retention are sold as add-ons or bundles.
Who it suits
Good for
- Solo developers who want full APM for free
- Small teams with few engineers but many hosts
- Companies wanting one platform for backend, frontend and infrastructure
Look elsewhere if
- Large engineering teams where many people need full platform seats
- Teams that want self-hosting
Alternatives to New Relic
| Tool | From | Free option | Stages |
|---|---|---|---|
| Rollbar Error tracking and session replay | $15.83/mo | Free tier | |
| Grafana Cloud Hosted metrics, logs, traces and dashboards | $19/mo | Free tier | |
| Checkly Synthetic and uptime monitoring as code | $24/mo | Free tier | |
| Sentry Error tracking and application monitoring | $26/mo | Free tier | |
| SigNoz Open-source OpenTelemetry APM, logs and metrics | $49/mo | Free tier | |
| Amazon CloudWatch AWS-native metrics, logs, alarms and tracing | Usage-based | Free tier |
Questions
Is New Relic free?
Yes, the free tier includes 100 GB of data ingest a month, one full platform user and unlimited basic users, with no credit card.
Does New Relic charge per host?
No. It charges for data ingested beyond 100 GB a month and for user seats, or for compute on some plans.
How much does New Relic cost after the free tier?
Data is $0.40 per GB beyond 100 GB. Standard full users are $10 for the first and $99 for each additional, up to five.
What happens if I go over 100 GB on the free plan?
Ingestion stops and you lose platform access until you upgrade or the next month begins.
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